Who Can Redeem a Dealer Offer at a Dealership?
Only the two authorized contacts listed on each COD offer can validate and redeem your code. Other dealership staff cannot honor the discount. One of the biggest frustrations with traditional coupons is showing up and being told 'we don't accept those' by someone who wasn't informed. COD solves this by requiring dealers to designate exactly two authorized contacts for each offer. These are the only people who can scan your QR code and apply your discount. This creates accountability—the designated contacts know about the offer and are empowered to honor it. Every offer displays two authorized contacts with their names and roles. Before visiting, you can see exactly who to ask for. When you arrive, ask for one of these specific people by name. They'll scan your QR code to validate and apply your discount.
Frequently Asked Questions
What if the authorized contact isn't available?
Call ahead to schedule or try the second authorized contact listed on your offer.
Can a manager override and honor my offer?
Only the two designated contacts can validate QR codes. Managers not listed cannot process redemptions.
Why only two contacts?
Limited contacts ensure those people are fully informed and accountable for honoring the offer.